Terms and Conditions 2017-05-30T10:11:26+00:00
  1. The club shall be called Lakeside Active Health Club the proprietor of which is Wise hotels LTD (“the Club Operator”). In these rules the expression “the Manager” means the person who is appointed to manage affairs of the club by the club or general manager of the premises at which the club is situated.

  2. Potential members of the Club must complete an application form and health questionnaire as prescribed by the club operator. These forms must be signed and accompanied by a direct debit mandate for the appropriate membership fee. The Direct Debits will be managed by Harland’s Group, as a member you will need to adhere to their terms and conditions which will be sent via email or post after joining. Fees will be added if payment is returned. We reserve the right to change prices without notice.

  3. The club operator and/or the manager may in the absolute discretion refuse to admit and candidate as a member of the club or terminate membership without giving any reason for such refusal.

  4. Members will be issued with a membership card. The membership card shall remain the property of the club operator and upon termination of membership will be returnable. Any loss of membership card must be reported to the club operator as soon as possible after the discovery of the loss. Replacement cards are charged at an administration fee of £1.

  5. Membership is transferred under written request and will be charged at the original membership price. This process can take up to 28 days for transfer to be completed. No part of the membership fee will be repayable to a member if (for any reason whatsoever) such a member is unable to (either permanently or temporarily) to use the clubs facilities or amenities.

  6. Membership shall commence on the date of acceptance of the membership application by the club operator and as from the date the member is entitled to exercise all the privileges of membership and is deemed to have agreed to be bound to these rules.

  7. After 12 months, any member may terminate their membership by giving 28days notice in writing or emailed to the club operator. No part of the membership will be refunded should the member decide to terminate membership under this rule.

  8. “Junior membership” is any member of the club who is under 16 years of age.

  9. All junior members must be accompanied by an adult member who shall be responsible for their conduct and compliance with the club rules.

  10. Junior members must vacate the club by 8pm. For safety reasons junior members must not use the gym, in addition under 12s must not use the sauna, steam room or spa.

  11. The rules relating to junior members shall apply to hotel guests under the age of 16 as if they were junior members of the club.

  12. Members and their guests must wear appropriate clothing in the health club as required by the club operator and comply with all the clubs health and safety requirements by the clubs health and safety requirements. Members using the swimming pool must comply with any instructions given by any supervisor and the poolside notices. In particular members are advised to read and must comply with the code of safety for swimming pools. The club operator does not guarantee the presence at the poolside of any safety attendant of other supervisor.

  13. No food or drink may be consumed within the club other than food and drink purchased within the club. Only designated eating areas may be used. In the interest of safety no crockery or glassware is allowed in the health club.

  14. Members and their guess must complete a health declaration before embarking upon use of the clubs facilities. Members must not use the facilities of the club while under the influence of alcohol, or whist taking anticoagulants, antihistamines, vasoconstrictors, narcotics, tranquillisers or other drugs, or while suffering from any contagious diseases or disorder without first seeking advice from a professional. Any member suffering from a medical condition should obtain advice that is safe to use the clubs facilities. The club operator will not be responsible for any illness or injury suffered by a member directly or indirectly which arise from the use of the clubs facilities contrary to any such advice.

  15. The clubs operator will not accept any responsibility for any harm or injury which has resulted from the member undertaking for any harm or injury which the member knew or ought to reasonably have known could cause harm or injury to the such member.

  16. The club operator will not accept any responsibility for any loss or injury suffered by a member or guest which arises from that members or guests’ negligence, breach or these rules, default or other wrongful act.

  17. Every member must use the club in a proper and cautious manner and abide by all the signs posted throughout the club premises. In the interest of tidiness all the members must use the lockers provided. No responsibility will be accepted by the club operator for the loss or theft of property or money, As part of the health clubs close down procedure, all lockers will be checked and emptied at the end of close each day and any belongings found will be stored for 28 days. Also part of the clubs close down procedure members and guests may be asked to make their way to the changing rooms before the close down time to ensure a prompt exit at close.

  18. The club operator reserves the right to refuse admission to any member or proposed guest who in the club operator’s opinion is unsuitably dresses or attired or whose conduct in the opinion of the club operator many distress or disturb any other member or guest.

  19. No pets or animals are allowed in the club with the exception of guide dogs.

  20. Any dispute or difference which may arise as to the meaning or interpretation of these rules shall be determined by the club operator whose decision is final and binding.

  21. The club operator reserves the right to vary the hours of opening and make amends to the rules and/or regulations. The club or part of the club may be closed from time to time for maintenance, redecoration and any other safety reasons.

  22. Members may apply to freeze their membership, a written request or email must be sent prior to the freeze being agreed by the club operators. Membership over 6 months can be frozen for a maximum of 2 months in a 12 month period, a £5.00 freeze fee applies to all freeze requests.